A mobile banking application

Date:

2017 - ongoing

Country:

Finland

What have we delivered?

A mobile banking application, one of the highest rated at Google Play and Appstore in Finland.

Created for a group of cooperative banks and insurers, the POP Pankki app identifies users using the TUPAS protocol (the Finnish Online Bank Identification Strong Customer Authentication platform). It has also passed the Finnish F-secure security audit. The app communicates with external APIs to complete banking operations (payments, accounts management, savings accounts, loans), servicing insurance (generating quotes, purchasing policies, paying premiums) and external services (e.g. selling investment funds).

The application not only provides functionalities for the bank's customers but has also created an entirely new channel for cross-selling. In the year the application was launched, the number of POP Pankki clients in the insurance area increased by nearly 20%.

Our solution was one of the foundations of the digital transformation at POP Pankki. After its implementation and completion of other transformation processes, in 2019 the bank achieved the best results in its history, recording a profit increase of 126% and enjoying the highest customer satisfaction in the Scandinavian countries (EPSI Rating 2019).

What was the challenge?

POP Pankki is a group of 26 local cooperative banks located all over Finland. The group serves individual retail customers and small agriculture and forestry businesses.

Moving towards modern banking, POP Pankki began the process of deep digital transformation. One of the steps in the process was to build mobile banking from scratch. The goal was not only to increase customer satisfaction, but also open up new opportunities for financial and insurance products sales.

Speednet and POP Pankki built together a mobile banking application that increased insurance sales by 20%

These are the technologies used

Favorite technology

Swift
RxCocoa
Kotlin
Android
Alamofire
Python

Speednet Tech Team

A team of 17 specialists from Speednet was involved in the project. On the team we had Android and iOS developers, UX designers, tester, business analyst and project manager. They developed a beta version in 3 months and then worked on the release candidate for 6 months. It took them 9 months to develop the live version.

We brought the idea to life

Client’s feedback

Speednet has proved to be the right partner. It became clear from the early stages of the project that they were a partner extremely committed to delivering high-quality software. Throughout the project, the collaboration went smoothly: Speednet was able to quickly grasp, based on a few tips, what we needed and come up with a well-thought-out solution. They also dare to challenge our ideas if they believe there is a better way to achieve our goal and their point of view is always well founded. In addition to having qualified mobile developers, Speednet is able to create an elegant, top-quality project, where the priority is always the best customer experience. The appearance of the application was very well received by POP Pankki customers.

Pekka Lemettinen

CEO, Pop Pankki

Extra links and information